Phone Interview Questions: What To Expect and How To Prepare – Entrepreneur
Posted: May 11, 2023 at 12:07 am
In today's competitive job market, standing out is more important than ever. Phone interviews and Zoom calls are often the first steps in the hiring process, providing candidates and employers a chance to get acquainted before more intensive in-person interviews.
Understanding the significance of this initial screening and key players' roles can give you a distinct advantage in your job search.
Phone interviews serve as a crucial opportunity for hiring managers and recruiters to assess potential candidates for a job. This step not only helps streamline the selection process but also saves time and resources for both parties.
In addition, a phone interview or Zoom call is an excellent opportunity for job seekers to make a solid first impression, showcasing their qualifications, enthusiasm and fit for the company.
A phone interview's primary goal is to narrow the pool of applicants to a more manageable number for in-person interviews.
During this stage, recruiters and hiring managers aim to verify the candidate's basic qualifications, such as experience and skill set and gauge their interest in the position and the company.
Phone or Zoom interviews also allow interviewers to identify potential red flags that might disqualify a candidate from further consideration.
The hiring manager and recruiter each play a vital part in the phone interview process. While the recruiter is typically responsible for conducting initial phone screens, their primary goal is to identify the most suitable candidates for the hiring manager to consider.
The hiring manager, on the other hand, is involved in the decision-making process and focuses on evaluating the candidates based on their expertise, cultural fit and potential contribution to the team. The hiring manager and recruiter work together to ensure that the best candidates move forward in the hiring process.
Related: Small Business Phone Interviews
As you gear up for a phone or Zoom interview, you must be well-prepared to maximize this critical opportunity. In this section, you'll find key areas to focus on as you prepare to impress the hiring manager or recruiter and take a step closer to your dream job.
To demonstrate your genuine interest in the company and role, thoroughly researching the organization's culture and work environment is crucial.
This knowledge will not only help you tailor your responses to interview questions but also enable you to determine whether the company aligns with your values and preferences.
Utilize LinkedIn and other social media platforms to gather valuable insights into the company's values, recent achievements and industry trends.
Follow the organization's official accounts, connect with current employees and observe their posts and interactions to understand the company culture.
The company website is another rich source of information. Pay close attention to the "About Us" and "Careers" sections and any available blog posts or news articles.
These resources will help you understand the company's mission, vision and goals, which can be useful talking points during the interview.
Related: 7 Surefire Habits to Prepare for a Job Interview
In today's increasingly digital landscape, Zoom call interviews are becoming more common. Creating a professional and distraction-free environment is essential to excel in this format.
You should have good lighting with natural or soft light sources that evenly illuminate your face. Additionally, choose a quiet space free from background noise and potential interruptions and maintain a neat and uncluttered background to keep the focus on you.
By taking these steps, you'll make a strong visual impression and demonstrate your adaptability and preparedness for remote work, giving you a competitive edge in the hiring process.
A clear grasp of the job description and requirements is essential to effectively communicate your qualifications and suitability for the role.
Skill set and certifications
Review the job posting to identify the specific skills and certifications required. Be prepared to discuss your relevant experience and if you possess any additional qualifications that can set you apart from other candidates, be sure to mention them.
Management style and team members
Determine the company's management style and team structure by researching online or reaching out to your network. Understanding these dynamics will help you convey your ability to thrive in the given work environment and collaborate effectively with team members.
Before the interview, reflect on your career trajectory and how it has prepared you for the position.
Last job and career path
Consider the key takeaways and accomplishments from your previous job and be ready to articulate how they have shaped your career path thus far. Draw connections between your past experiences and the role you are pursuing, illustrating your growth and adaptability.
Current job and career goals
Reflect on your current role and how it aligns with your long-term career goals. During the interview, discuss the skills you have acquired, the challenges you have faced and the milestones you have achieved.
By connecting these experiences to your aspirations, you can demonstrate your motivation and commitment to the role, leaving a lasting impression on the interviewer.
Related: A Successful Career Path Doesn't Have to Be Linear
Armed with a thorough understanding of the company, role and experiences, you're ready to tackle the phone or Zoom interview. Below, you'll find common phone interview questions and guidance on answering them effectively.
When answering this open-ended question, consider providing a concise overview of your professional background, focusing on your most relevant experiences and achievements.
Highlight key aspects of your work history that align with the job requirements. Emphasize the skills and accomplishments in your resume that make you a strong candidate for the position and demonstrate how your career trajectory has led you to this opportunity.
To answer this question convincingly, articulate your enthusiasm for the company's culture, values and the specific job opportunity. Consider using the following goalposts:
Company culture and job opportunity
Explain what aspects of the company culture and work environment appeal to you and how they align with your values and preferences. Additionally, discuss the specific job opportunity and how it aligns with your career goals.
Project managers and software development
If the role involves working with project managers or in software development, share your experiences and accomplishments in these areas. Describe your passion for collaborating, solving problems and contributing to innovative projects.
This question aims to gauge your long-term career aspirations and how they align with the company's objectives.
Career path and next job
Discuss your desired career path and how the role you're interviewing for will help you achieve your objectives. Show enthusiasm for future growth and development within the company.
Additionally, it is often wise to acknowledge that the phone interview is just one step in the hiring process and express your eagerness to participate in subsequent in-person interviews to further discuss your qualifications and suitability for the role.
To answer this question effectively, focus on your unique skills, qualifications and experiences that make you the ideal candidate.
Skill set and certifications
Emphasize your relevant skills and any certifications that set you apart from other candidates. Showcase how these qualifications will enable you to excel and contribute to the company's success.
Work experience and management style
Discuss your work experience and management style, highlighting how they align with the company's needs and expectations. Provide examples of your achievements and how your approach to work would positively impact the team and organization.
When discussing salary expectations, you must be prepared with research and clearly understand your worth.
Salary range
Research the market rate for similar roles in your industry and location, considering your experience and qualifications. Some great resources include salary websites like Glassdoor, PayScale and Salary.com, and the Bureau of Labor Statistics (BLS), which provides national and regional salary data for various occupations.
Use this information to provide a salary range that reflects your value and is competitive in the job market.
Negotiation tips
Be prepared to negotiate if necessary. Approach the conversation with confidence, but remain flexible and open to compromise.
For example, consider discussing additional benefits or perks if the offered salary does not meet your expectations, and always remain professional throughout the negotiation process.
Related: 15 Top Tips for Salary Negotiations
While effectively answering questions is vital to a successful phone or Zoom interview, knowing how to navigate the interview process is equally important.
Below, you'll find strategies for tackling behavioral questions, identifying red flags, asking follow-up questions and handling situations where you may not know the answer.
Behavioral questions are designed to assess your past experiences and how you've handled various situations. Candidates benefit from using the STAR method to structure their responses clearly and concisely.
STAR stands for Situation, Task, Action and Result:
By following the STAR method, you can effectively showcase your problem-solving skills, adaptability and ability to learn from past experiences.
Throughout the phone interview, be attentive to potential red flags that could indicate issues with the company or role. These may include high employee turnover, vague job descriptions or unrealistic expectations.
If you notice any red flags, consider asking follow-up questions to clarify your concerns or conducting further research after the interview to make an informed decision about pursuing the opportunity.
Asking thoughtful follow-up questions demonstrates your genuine interest in the position and allows you to gather more information about the role and company.
For example, consider asking about the team structure, expectations for the role, opportunities for growth and development and the company's long-term goals.
These questions can provide valuable insights and help determine if the opportunity aligns with your career aspirations and values.
It's natural to encounter questions you may not know the answer to during an interview or Zoom call.
Instead of panicking or trying to bluff your way through the response, take a moment to gather your thoughts and consider the following strategies:
Once the phone interview or Zoom call is complete, it's essential to maintain a proactive approach to ensure you remain at the forefront of the hiring manager's mind.
Express your appreciation for the opportunity and reiterate your interest in the role by sending a personalized thank-you email within 24 hours of the interview. This gesture demonstrates professionalism and serves as a reminder of your qualifications and enthusiasm for the position.
Stay organized by keeping track of your job search progress, including the interviews you've completed, any feedback received and upcoming opportunities. This will help you maintain momentum and ensure you're prepared for any additional interviews or follow-ups.
If the phone or Zoom interview goes well, you may be invited to an in-person interview. Use the insights from the phone interview to refine your approach and further research the company, role and relevant industry trends. Practice answering common in-person interview questions and consider potential scenarios you may encounter during the meeting.
Should you receive a job offer, take the time to evaluate the proposal carefully, considering factors such as company culture, growth opportunities and work-life balance.
If necessary, be prepared to negotiate your salary and benefits to ensure the offer aligns with your worth and expectations.
Related: How to Write an Unforgettable Thank-You Note
Phone and Zoom interviews are critical to the hiring process, allowing candidates and employers to assess suitability and interest before moving forward.
By preparing thoroughly, researching the company and role, practicing answering common questions and effectively navigating the interview process, you can increase your chances of success and ultimately secure your desired position.
Remember to follow up after the interview, remain organized throughout your job search and be ready to evaluate and negotiate any job offers that come your way. With persistence and the right approach, you'll be well on your way to finding the perfect job match.
Are you interested in learning more about job interviews and other business topics? Check out Entrepreneur's other articles for more.
Go here to read the rest:
Phone Interview Questions: What To Expect and How To Prepare - Entrepreneur
- Master Keys to Success Video [Last Updated On: June 20th, 2011] [Originally Added On: June 20th, 2011]
- Barbara Marx Hubbard, Conscious Evolution [Last Updated On: August 10th, 2011] [Originally Added On: August 10th, 2011]
- Self-Compassion: Why it's Important and How you Can Practice It [Last Updated On: November 5th, 2014] [Originally Added On: October 16th, 2014]
- Self Improvement Quotes and Sayings [Last Updated On: September 14th, 2015] [Originally Added On: September 14th, 2015]
- Self Development Courses, Personal Development Programs [Last Updated On: September 14th, 2015] [Originally Added On: September 14th, 2015]
- Self Improvement: How To Self Help And Achieve The Future ... [Last Updated On: September 14th, 2015] [Originally Added On: September 14th, 2015]
- Self Help Books & Self Improvement eBooks for Personal ... [Last Updated On: September 14th, 2015] [Originally Added On: September 14th, 2015]
- Self-help - Wikipedia, the free encyclopedia [Last Updated On: September 14th, 2015] [Originally Added On: September 14th, 2015]
- Self Improvement - Pick the Brain | Motivation and Self ... [Last Updated On: September 15th, 2015] [Originally Added On: September 15th, 2015]
- 42 Practical Ways To Improve Yourself - Lifehack [Last Updated On: September 15th, 2015] [Originally Added On: September 15th, 2015]
- Useful Self Improvement Tips, Advice, Personal Development ... [Last Updated On: September 22nd, 2015] [Originally Added On: September 22nd, 2015]
- Self-Improvement .com - your online life coach [Last Updated On: September 23rd, 2015] [Originally Added On: September 23rd, 2015]
- Brian Kim.net - Invest in Yourself and Make It Happen ... [Last Updated On: October 6th, 2015] [Originally Added On: October 6th, 2015]
- Free Self Improvement Advice, Ideas and Tips [Last Updated On: November 1st, 2015] [Originally Added On: November 1st, 2015]
- Diet Mind Spirit - Body Mind, Spirit, Personal development ... [Last Updated On: January 22nd, 2016] [Originally Added On: January 22nd, 2016]
- Benjamin Franklin . Wit and Wisdom . Self Improvement | PBS [Last Updated On: February 2nd, 2016] [Originally Added On: February 2nd, 2016]
- 101 Online Self Improvement Resources | PickTheBrain ... [Last Updated On: February 2nd, 2016] [Originally Added On: February 2nd, 2016]
- Dallas Orthodontics & Braces, FREE Exam | Apple Orthodontix [Last Updated On: February 19th, 2016] [Originally Added On: February 19th, 2016]
- Ways to Improve [Last Updated On: February 27th, 2016] [Originally Added On: February 27th, 2016]
- Personal Development Club - The Self Improvement Coach [Last Updated On: March 4th, 2016] [Originally Added On: March 4th, 2016]
- MenProvement | Self Improvement For Men [Last Updated On: April 29th, 2016] [Originally Added On: April 29th, 2016]
- Mind Power and Self Improvement Tips: Mind Cafe [Last Updated On: April 30th, 2016] [Originally Added On: April 30th, 2016]
- John Kreiter | Self-Improvement and Interesting Knowledge [Last Updated On: July 18th, 2016] [Originally Added On: July 18th, 2016]
- HostBlast.Net - Low cost web hosting starting at $0.50 [Last Updated On: July 30th, 2016] [Originally Added On: July 30th, 2016]
- Letter of Recommendation: Duolingo - New York Times [Last Updated On: July 30th, 2017] [Originally Added On: July 30th, 2017]
- GET A LIFE: Quest for self-improvement shouldn't be stressful - Wicked Local Mattapoisett [Last Updated On: July 30th, 2017] [Originally Added On: July 30th, 2017]
- Kieran McGeeney and the triumph of self-improvement - Irish Times [Last Updated On: July 30th, 2017] [Originally Added On: July 30th, 2017]
- Bold Self Improvement [Last Updated On: July 30th, 2017] [Originally Added On: July 30th, 2017]
- How to Overcome Your Fear of Public Speaking: 12 Steps [Last Updated On: August 8th, 2017] [Originally Added On: August 8th, 2017]
- When self-improvement is self-destruction: The 4 warning signs - Gears Of Biz [Last Updated On: August 13th, 2017] [Originally Added On: August 13th, 2017]
- Self-improvement just a click away - The Star Online [Last Updated On: August 16th, 2017] [Originally Added On: August 16th, 2017]
- Finding your tribe - Claremore Daily Progress [Last Updated On: September 1st, 2017] [Originally Added On: September 1st, 2017]
- Continuously Improve Yourself! r/selfimprovement - reddit [Last Updated On: October 15th, 2017] [Originally Added On: October 15th, 2017]
- Simple Technique for Self Improvement and Self Growth [Last Updated On: December 1st, 2017] [Originally Added On: December 1st, 2017]
- Self-Improvement Tips for a Happy, Prosperous and ... [Last Updated On: December 1st, 2017] [Originally Added On: December 1st, 2017]
- Tony Robbins London 2018 UPW Tickets on Sale! [Last Updated On: December 2nd, 2017] [Originally Added On: December 2nd, 2017]
- How to Be Okay with Being You: 15 Steps (with Pictures ... [Last Updated On: December 14th, 2017] [Originally Added On: December 14th, 2017]
- Nook Self Improvement Blog [Last Updated On: December 14th, 2017] [Originally Added On: December 14th, 2017]
- Self-Improvement Is Not Just For Young Guys Return Of Kings [Last Updated On: January 19th, 2018] [Originally Added On: January 19th, 2018]
- Self-Improvement - Free Books at EBD - E-Books Directory [Last Updated On: March 1st, 2018] [Originally Added On: March 1st, 2018]
- Self improvement versus God improvement | Christianity and ... [Last Updated On: March 7th, 2018] [Originally Added On: March 7th, 2018]
- What is Self Improvement? [Last Updated On: March 11th, 2018] [Originally Added On: March 11th, 2018]
- 11 Easy Ways to Finally Overcome Your Fear of Public ... [Last Updated On: March 15th, 2018] [Originally Added On: March 15th, 2018]
- 5 Outstanding Self Improvement Skills You Should Start ... [Last Updated On: March 18th, 2018] [Originally Added On: March 18th, 2018]
- Desperately Seeking Self-Improvement: A Year Inside the ... [Last Updated On: May 6th, 2018] [Originally Added On: May 6th, 2018]
- What is Self-Improvement? - International Life Coaching ... [Last Updated On: May 15th, 2018] [Originally Added On: May 15th, 2018]
- Desperately Seeking Self-Improvement, by Carl Cederstrm ... [Last Updated On: May 23rd, 2018] [Originally Added On: May 23rd, 2018]
- Should Your Self-Improvement Start With You? | Wealthy Gorilla [Last Updated On: June 12th, 2018] [Originally Added On: June 12th, 2018]
- Be Your Own Life Coach: 10 Ideas for Self-Improvement ... [Last Updated On: July 1st, 2018] [Originally Added On: July 1st, 2018]
- 20 Self Improvement Tips That Will Change Your Life ... [Last Updated On: July 29th, 2018] [Originally Added On: July 29th, 2018]
- Self-improvement | Define Self-improvement at Dictionary.com [Last Updated On: October 14th, 2018] [Originally Added On: October 14th, 2018]
- Employee Rewards Programs, Loyalty Reward Program [Last Updated On: January 26th, 2019] [Originally Added On: January 26th, 2019]
- Most of us are too busy to be better: the lazy person's ... [Last Updated On: March 5th, 2019] [Originally Added On: March 5th, 2019]
- Best Articles: 20 Articles That Can Change Your Life ... [Last Updated On: May 12th, 2019] [Originally Added On: May 12th, 2019]
- 8 Best Industries for Starting a Business Right Now | Inc.com [Last Updated On: May 12th, 2019] [Originally Added On: May 12th, 2019]
- Learn Self Improvement | Free Online Courses | Class Central [Last Updated On: July 12th, 2019] [Originally Added On: July 12th, 2019]
- Letter: From a fifth year to all first years be brave - Ubyssey Online [Last Updated On: September 28th, 2019] [Originally Added On: September 28th, 2019]
- REVIEW: Sardonic Humor in Glass Menagerie (Guthrie Theater) - Twin Cities Arts Reader [Last Updated On: September 28th, 2019] [Originally Added On: September 28th, 2019]
- Employers Want To Retrain Workers, But Heres What Theyre Missing - Forbes [Last Updated On: September 28th, 2019] [Originally Added On: September 28th, 2019]
- Leaving Fear Behind and Learning to Trust - Multiple Sclerosis News Today [Last Updated On: September 28th, 2019] [Originally Added On: September 28th, 2019]
- Taylor-Made Takes: 'Whatever We Have To Do To Get a First Down and Score Points' - Bengals.com [Last Updated On: September 28th, 2019] [Originally Added On: September 28th, 2019]
- Shashi Tharoors word of the week: Satyagraha - Hindustan Times [Last Updated On: September 28th, 2019] [Originally Added On: September 28th, 2019]
- Korey Wise shares his story of life after exoneration, continued frustrations with the justice system during WMU visit - Western Herald [Last Updated On: September 28th, 2019] [Originally Added On: September 28th, 2019]
- Universal ethical truths are at the core of Jewish High Holy Days - Daytona Beach News-Journal [Last Updated On: September 28th, 2019] [Originally Added On: September 28th, 2019]
- Staying on Top of Things - Thrive Global [Last Updated On: September 28th, 2019] [Originally Added On: September 28th, 2019]
- Teddy Roosevelt, the athlete, was more about grit than might - The Keene Sentinel [Last Updated On: September 28th, 2019] [Originally Added On: September 28th, 2019]
- 0929 Horo | | albanyherald.com - The Albany Herald [Last Updated On: September 28th, 2019] [Originally Added On: September 28th, 2019]
- Lampard urges Hudson-Odoi to learn from Sterling and queries Leeds award - The Guardian [Last Updated On: September 28th, 2019] [Originally Added On: September 28th, 2019]
- What to do when your work and play are out of whack - Bangor Daily News [Last Updated On: September 28th, 2019] [Originally Added On: September 28th, 2019]
- You Say Your Business Has Purpose? What Does That Mean? - Forbes [Last Updated On: September 28th, 2019] [Originally Added On: September 28th, 2019]
- How Have Health Workers Won Improvements to Patient Care? Strikes. - In These Times [Last Updated On: September 30th, 2019] [Originally Added On: September 30th, 2019]
- Prisoners 'buried alive' living in 24/7 silence and darkness in solitary confinement - Mirror Online [Last Updated On: September 30th, 2019] [Originally Added On: September 30th, 2019]
- How Cargill is improving digital commerce - DigitalCommerce360 [Last Updated On: September 30th, 2019] [Originally Added On: September 30th, 2019]
- HOROSCOPES: How Sundays new moon will affect your week, according to your star sign. - Mamamia [Last Updated On: September 30th, 2019] [Originally Added On: September 30th, 2019]
- Philadelphia Eagles: 3 Areas that must improve immediately - Inside the Iggles [Last Updated On: September 30th, 2019] [Originally Added On: September 30th, 2019]
- North Korea's UN ambassador bemoans lack of progress with the US, South Korea - NK News [Last Updated On: September 30th, 2019] [Originally Added On: September 30th, 2019]
- Sunday Commentary: Parole Opposition Shows Once Again Reisig Just Not a Reformer - The Peoples Vanguard of Davis [Last Updated On: September 30th, 2019] [Originally Added On: September 30th, 2019]
- Americans' Diet Is Improving, But They're Still Overdoing It on Unhealthy Carbs and Fat - Everyday Health [Last Updated On: September 30th, 2019] [Originally Added On: September 30th, 2019]
- Recently Published Study: The Differences Between Chinese And Other Luxury Travellers - Hospitality Net [Last Updated On: September 30th, 2019] [Originally Added On: September 30th, 2019]
- Literature, science or art there's a lecture coming to Fairfield County - The Ridgefield Press [Last Updated On: September 30th, 2019] [Originally Added On: September 30th, 2019]