LOS ANGELES--(BUSINESS WIRE)--

Transamerica Retirement Services announced today that it has received 38 Best in Class ratings by retirement plan sponsors in Chatham Partners second quarter post-conversion customer satisfaction survey. The survey measures the overall quality and management of Transamericas plan installation process according to the first-hand experiences of retirement plan sponsors.

Transamerica is focused on helping people retire with confidence, and Chatham Partners survey of plan sponsors helps us fine-tune the services we provide. With the survey, we continuously monitor key drivers of satisfaction, which help us deliver a best in class experience during the first stages with new clients, said Stig Nybo, president of Transamerica Retirement Services. We are pleased that our newest clients continue to give Transamerica high praise for exceeding their expectations.

The Chatham Partners post-conversion survey is integral to Transamericas efforts to consistently monitor its plan installations as part of its process for continuous advancement. The survey respondents manage the retirement plans of small- and mid-sized U.S. businesses.

Transamerica received Best in Class ratings from retirement plan sponsors in the following areas:

Overall Impressions of Transamerica

Overall Impressions of the Conversion Experience

Conversion Project Manager

Management of the Conversion

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Transamerica Retirement Services Receives 38 “Best in Class” Ratings in Chatham Partners’ Post-Conversion Customer ...