Welcome to customer support. Here you will find forms, contact information, answers to common questions and more.

(800) 789-7771

Phone numbers

(800) 789-7771 Monday- Thursday, 8:30 AM- 7:00 PM ET; Friday, 8:30 AM- 5:30 PM

If you need additional information,you may send us arequesthere.

Mailing address

AXA Equitable Life Insurance CompanyRetirement Service Solutions Processing OfficeP.O. Box 1577Secaucus, NJ 07096-1577

Express mail

AXA Equitable Life Insurance CompanyRetirement Service Solutions Processing Office500 Plaza Dr, 6th FlSecaucus, NJ 07094

Mailing address

Retirement Service Solutions Processing OfficePO Box 1547Secaucus, NJ 07096-1547

Express mail

Retirement Service Solutions Processing Office500 Plaza Drive, 6thFloorSecaucus, NJ 07094

Your policy and contract number can be found on your statement or call your financial professional.

The following service requests cannot be completed online at this time. A written request by the policy owner must be mailed to our administrative office. By clicking on one of the choices below, you may print the request form on your computer's printer. After completing and signing the form, mail it to the address on the form.

* These forms are Portable Document Format (PDF) files. If your browser is not yet capable of reading PDF files, you can download the free Adobe Acrobat Reader software at the following link:http://www.adobe.com/prodindex/acrobat/readstep.html.Instructions for installation are also found at that location.

When you have completed and signed the form, please return it to the address indicated.

If you need additional information, send us your request.

More here:
Retirement Cornerstone Product Support - AXA