Zanes Law Strives for Success Through Employee Training

Posted: November 8, 2012 at 11:44 pm


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Zanes Law Firm of Tucson and its employees have been working diligently to perfect our practice. Zanes focuses on Innovation Ideas, Personal Injury, Health, Property Damage, Injury Claims, Online Customer Service, Person-Person Service, and Telephone Services. Zanes Law Firm of Tucson continues to develop their exceptional service.

Tucson, Arizona (PRWEB) November 07, 2012

The business of Law Firms and Attorneys is largely based on customer satisfaction. Zanes Law continues to develop their exceptional service.

There are always ways to improve, therefore weve always kept customer service a constant re-enforcement, Marketing coordinator Casey Hamm explains.

The best way to improve customer services (other than working with customers) is through round table discussions, and tackling problems within the work place. Through proper communication and development of ideas, the Zanes Team continues fighting for their customers.

Customer service has evolved from just telephone communication. Now, you can find nearly any business online. Zanes Law of Tucson looks to separate themselves from the pack by advancing new techniques and most importantly keeping the customer happy. Through online, person-person and phone customer services trainings, Zanes has dominated even being nominated for the Metro Chamber of Tucsons Copper Cactus Award for Best Place to Work.

One of their new programs implemented Fascinate to utilize personality triggers to surprise each other in the office.

We have never thrown out training activities; we feel that everything is a learning opportunity, said Hamm, the marketing coordinator.

Zanes Law has adapted to the current times and added a new element to their customer services, video conferencing. Now, each office has a TV capable of video conferencing.

Hamm has huge plans for the future of Zanes, Our hope is that it makes trainings and team huddles more frequent and save travel time. Efficiency is a key factor when managing a business which is the main reason Zanes Law has flourished.

Originally posted here:
Zanes Law Strives for Success Through Employee Training

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November 8th, 2012 at 11:44 pm

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