Time for another lesson in the ABCs of Success. Think about these definitions in terms of your goals for your career and personal life.

Audience rating A measure of the proportion of people tunedin to a specific program at a specific time. People listen to winners, not whiners. How many coworkers really listen to you?

Benchmarking Comparing performance against that of others, typically competitors in the same industry. Be aware of the skills of your coworkers, so you can identify and fill holes in your skill set.

Change management An aspect of management that ensures the firm responds to changes in its operational and competitive environments. The skills of 2012 wont be the only ones youll need to thrive in 2017.

Differentiation The development of distinct and unique benefits in a product. If you are Brand YOU, what value does work product bring that your coworkers brands dont?

ERP An acronym for Enterprise Resource Planning. Numerous studies have shown that people with written career plans are far more successful. Its never too late to start writing.

Fortuity Chance occurrence. Let-it-happen people believe theyre unlucky. Make-it-happen people make their own luck.

Group think Everyone thinks alike. Dont be afraid to express a different opinion. Diverse opinions spur creativity and innovation.

Hub-and-spoke arrangement A process for distributing products. Ones network uses the same techniques to acquire and share knowledge.

Idle time The time a machine is not operational. Everyone needs time to relax; just not too much time.

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ABC's of Success