Analysis: Is the proof of influencer marketing in the pudding? – CMO
Posted: January 18, 2020 at 4:41 pm
Amid all the jokes of Scotty from Marketing and the general cries of a lack of authentic leadership in the current bushfire crisis, one Australian has used the power of social marketing to raise over $51 million in support of the NSW Rural Fire Service.
This fundraiser is the largest in Facebooks history globally. But even more overwhelmingly, and in the face of large corporations and politician spruiking their own fundraisers, this one has been undertaken by an influencer with a fairly small celebrity profile sharing a personal story on a social media platform, a platform which is supposed to be on the decline.
All jokes about Scotty from marketing aside, there is no clearer demonstration of old school versus modern marketing in this time of crisis. The old school version of marketing, where one controls the narrative and pushes out key messaging to an audience relying on traditional media to form opinions, is not only no longer relevant, it is also clearly ineffective.
Consumers will, however, listen to personal messaging and authenticity from a person they trust backed by actual action. While ScoMo continues to push out messages that arent resonating, Celeste Barber has quietly told a personal story, linked it to action, and gotten the work done, to the point where she has become to unofficial face of the cause.
As many in the industry agree, she has inadvertently reached the leadership trifecta: Trust, connection and authenticity.
There has been a healthy scepticism around influencers and whether they are increasingly just another form of paid shills. Arguably, those who simply take money for product or comment are, and this is reflected in their lack of success. However, as this fundraiser shows, there is still room for influencers who make an emotional connection, are emboldened by a real cause, looking to do real good, all while telling stories in an authentic way.
GroupMdigital strategy and investment Officer, Vanessa Hunt, agreed. In recent years, there has been scepticism around influencers and their true power to effect change, however this example quietens the critics. It shows when positive power comes from an influential person, using their profile and their audience, they can achieve something incredible, she told CMO.
Celeste Barber as the face of this fundraiser speaks to the power of authenticity, and the right influencer aligned with the right cause. It also shows the possibility and opportunity we all have to use social media with purpose and to bring collective power to really change the world."
As Hunt herself feels, many are heartbroken by the unprecedented scale and severity of the bushfires in our region.
"The success ofthe fundraiser, as well as the enormous outpouring of community support across Australia, and the world, to help out those affected is truly overwhelming. We are at the beginning of a long road to rebuild our great country and no doubt that social media will play a huge role in highlighting ways to aid the recovery, she said.
Fitness First head of marketing, Matt Fletcher, agrees the success of the fundraising should be attributed in part to the influencer.
Influencers have the power to inspire a community. The most successful influencers are able to create inspirational movements, he said. As we all know, the most effective marketing always starts with a problem to solve or a change to make, rather than a solution to engineer into our plans.I think Celestes incredible fundraiser shows what can happen when a community is inspired with a problem to help solve. Celeste facilitated her community into remarkable movement.
Publicis Media director of social,Filip Sarna, saw what Barber has done to be been nothing short of incredible.
"Celeste inadvertently provided an early solution to what became an ever-growing need for the public; a trusted identity that the average person could trust with their money," he said. "An influencer alone may not have achieved this. But when you connect three proxies for authenticity, community and trust, you have the underlying ingredients for the momentum that Celeste has inspired. "In choosing where to donate, we seek confirmation that our donations will reach those in need. And so when a trusted individual [Celeste Barber] shares her personal story at the main town square (Facebook), that uses a trusted financial institution [PayPal] to collect donations, she instantly became a proxy to the trust and legitimacy that we fundamentally seek. "Celeste might not see herself as an influencer, but her celebrity status, together with her passionate and personal story-sharing results in her being a beacon of authenticity and authority, and by default a shortcut for our charity-choosing process.
Over at brand consultancy, Kantar, the view is it is both the influencer and the power of authenticity that has made this particular effort such a roaring success.
The key to success in the influencer space is heavily reliant on bringing the brand/message to the community in a genuine and authentic manner, its executive director, media and digital, Mark Henning, said.
Celeste expressed her genuine concern and support for those affected by and helping to fight the fires. In doing so she tapped into a broad public feeling and showed a clear way for people to do something to help. So, yes some of the success is due to Celestes appeal she needed to have a network large enough to get the support started, however the viral success was driven by the authenticity behind the message and action.
Hypetap CEO and founder, Detch Singh, added influencers can be extremely powerful when it comes to doing social good.
Celeste Barber'sfundraising effort is only one of many examples of what we are seeing influencers achieve for the bushfire victims and fire authorities. The combined endeavours of these influencers are a massive contribution to the fundraising effort at large," he said. "Influencers are extremely powerful, particularly when it comes to social good. We've seen it happen across campaigns for government and NGOs where positive messaging can go very far in raising awareness when it aligns with what the influencer stands for.
In the case of Celeste, the direct impact this bushfire has had on her in-laws has allowed her to illustrate how damaging and how real it has been for the community. Being able to tell that story first hand has contributed to how well this has resonated with her audience."
Follow CMO on Twitter:@CMOAustralia, take part in the CMO conversation on LinkedIn:CMO ANZ,follow our regular updatesvia CMO Australia's Linkedin company page, or join us on Facebook:https://www.facebook.com/CMOAustralia.
Read the original post:
Analysis: Is the proof of influencer marketing in the pudding? - CMO
- Mark Homer discusses how to achieve balanced career success [Last Updated On: April 6th, 2010] [Originally Added On: April 6th, 2010]
- Leverage What You Know to Reach Your Goals [Last Updated On: April 15th, 2010] [Originally Added On: April 15th, 2010]
- Weight Loss Transformation - Daiquiri's Hitch Fit Success! [Last Updated On: April 19th, 2010] [Originally Added On: April 19th, 2010]
- Coaching with Dallas Teague Snider, Christian Business Women's Success Coach [Last Updated On: April 20th, 2010] [Originally Added On: April 20th, 2010]
- Gary Coxe Transforms a Belief in Minutes Learn his simple 4 Step Process [Last Updated On: April 20th, 2010] [Originally Added On: April 20th, 2010]
- Life by Design: 10 Steps to an Extraordinary You by Tom Ferry [Last Updated On: April 26th, 2010] [Originally Added On: April 26th, 2010]
- Don and Renee Martin - Authors of THE RISK TAKERS [Last Updated On: April 26th, 2010] [Originally Added On: April 26th, 2010]
- PJ McClure Secrets to Personal Success. PJ McClure Success Tips [Last Updated On: April 28th, 2010] [Originally Added On: April 28th, 2010]
- The Secret To Getting What You Want - Part 1 [Last Updated On: April 30th, 2010] [Originally Added On: April 30th, 2010]
- The Secret To Getting What You Want - Part 2 [Last Updated On: April 30th, 2010] [Originally Added On: April 30th, 2010]
- Motivational Success Quotes - To Enjoy shining Life [Last Updated On: April 30th, 2010] [Originally Added On: April 30th, 2010]
- FitOrbit Online Personal Fitness Training 1-888-658-3989 [Last Updated On: May 14th, 2010] [Originally Added On: May 14th, 2010]
- MLM sponsors & how they help you rise to SUCCESS [Last Updated On: May 15th, 2010] [Originally Added On: May 15th, 2010]
- Setting and Writing Your Goals - The First Steps to Reaching Personal Goals [Last Updated On: May 25th, 2010] [Originally Added On: May 25th, 2010]
- Six Pack Abs at 59! Phil's Hitch Fit Success Story! [Last Updated On: May 27th, 2010] [Originally Added On: May 27th, 2010]
- How to Achieve Online Home Business Success: Key principles and practices [Last Updated On: June 2nd, 2010] [Originally Added On: June 2nd, 2010]
- Internet Direct Marketing Strategies For Your Online Business Success [Last Updated On: June 2nd, 2010] [Originally Added On: June 2nd, 2010]
- Attract Abundance Through REAL Principles Of Success [Last Updated On: June 7th, 2010] [Originally Added On: June 7th, 2010]
- Crush it and how to cash in on your passion [Last Updated On: June 10th, 2010] [Originally Added On: June 10th, 2010]
- Developing Your Confidence Skills One Step At A Time... [Last Updated On: June 22nd, 2010] [Originally Added On: June 22nd, 2010]
- Bartel Clyde Attorney - Personal Injury Attorneys - Allentown, PA 18101 [Last Updated On: June 24th, 2010] [Originally Added On: June 24th, 2010]
- Philip Ruff - DC Comments on the Letting Go film release [Last Updated On: June 28th, 2010] [Originally Added On: June 28th, 2010]
- The Science of Getting Rich by Wallace D Wattles [Last Updated On: June 30th, 2010] [Originally Added On: June 30th, 2010]
- Victoria Brawn - UK Comments on the Letting Go film release pt.1 [Last Updated On: June 30th, 2010] [Originally Added On: June 30th, 2010]
- Sharing Sweet Success - The Honey Party episode 16 [Last Updated On: July 2nd, 2010] [Originally Added On: July 2nd, 2010]
- Sonja Francis - NY Letting Go Movie Release Comments Video [Last Updated On: July 3rd, 2010] [Originally Added On: July 3rd, 2010]
- Marc Davies - Sedona Letting Go Movie Release Comments Video [Last Updated On: July 6th, 2010] [Originally Added On: July 6th, 2010]
- What Season Are YOU In? Season's Of Life With Jim Rohn [Last Updated On: July 9th, 2010] [Originally Added On: July 9th, 2010]
- Sharing Sweet Success - The Honey Party episode 24 [Last Updated On: July 10th, 2010] [Originally Added On: July 10th, 2010]
- Robert Shand - UK Letting Go Movie Release Comments Video [Last Updated On: July 10th, 2010] [Originally Added On: July 10th, 2010]
- Why you should never bother trying [Last Updated On: July 14th, 2010] [Originally Added On: July 14th, 2010]
- Daphne Smit - NL Letting Go Movie Release Comments Video [Last Updated On: July 15th, 2010] [Originally Added On: July 15th, 2010]
- Jeff Peoples - MA Letting Go Movie Release Comments Video [Last Updated On: July 16th, 2010] [Originally Added On: July 16th, 2010]
- Kate Freeman - Sedona Letting Go Movie Release Comments Video [Last Updated On: July 23rd, 2010] [Originally Added On: July 23rd, 2010]
- Blooming Success [Last Updated On: July 23rd, 2010] [Originally Added On: July 23rd, 2010]
- Brian Warnock - MA Letting Go Movie Release Comments Video [Last Updated On: July 25th, 2010] [Originally Added On: July 25th, 2010]
- Tom Campbell - Sedona Letting Go Movie Release Comments Video [Last Updated On: July 26th, 2010] [Originally Added On: July 26th, 2010]
- Greg Turner - CA Letting Go Movie Release Comments Video [Last Updated On: July 29th, 2010] [Originally Added On: July 29th, 2010]
- Peter Kirby - CO Letting Go Movie Release Comments Video [Last Updated On: July 30th, 2010] [Originally Added On: July 30th, 2010]
- Bill Mull - Letting Go Movie Release Comments Video [Last Updated On: August 1st, 2010] [Originally Added On: August 1st, 2010]
- Kathi Benson - Letting Go Movie Release Comments Video [Last Updated On: August 5th, 2010] [Originally Added On: August 5th, 2010]
- Toronto Sales Executive On Clint Cora Personal Success Book [Last Updated On: August 8th, 2010] [Originally Added On: August 8th, 2010]
- Pairing Success With Wine for Under $30 [Last Updated On: August 11th, 2010] [Originally Added On: August 11th, 2010]
- Steve Wozniak on Apple's Success [Last Updated On: August 11th, 2010] [Originally Added On: August 11th, 2010]
- Shake Shack's Secret Ingredients to Success [Last Updated On: August 17th, 2010] [Originally Added On: August 17th, 2010]
- Gene Simmons' Tips for Success [Last Updated On: August 25th, 2010] [Originally Added On: August 25th, 2010]
- Chronicles of Network Marketing 08.26.2010 - Do you Know that People Want to [Last Updated On: August 27th, 2010] [Originally Added On: August 27th, 2010]
- Strategies for Success on the Job [Last Updated On: September 10th, 2010] [Originally Added On: September 10th, 2010]
- Amenities Key to Success in Hotel Market [Last Updated On: September 16th, 2010] [Originally Added On: September 16th, 2010]
- How to Step Out of Your Comfort Zone and Grow Your Business [Last Updated On: September 29th, 2010] [Originally Added On: September 29th, 2010]
- Chronicles of Network Marketing 10.12.2010 - The time it takes for MLM Success [Last Updated On: October 13th, 2010] [Originally Added On: October 13th, 2010]
- How To Find The PERFECT Personal Trainer (Pt 1) [Last Updated On: October 15th, 2010] [Originally Added On: October 15th, 2010]
- Chronicles of Network Marketing 10.13.2010 - Great Prospects Everywhere - What [Last Updated On: October 22nd, 2010] [Originally Added On: October 22nd, 2010]
- Remote Viewing - Powerful Techniques To Know [Last Updated On: November 12th, 2010] [Originally Added On: November 12th, 2010]
- Chronicles of Network Marketing 12.11.2010 - Mothering and Fathering your MLM [Last Updated On: December 13th, 2010] [Originally Added On: December 13th, 2010]
- Master Keys to Success Video [Last Updated On: June 20th, 2011] [Originally Added On: June 20th, 2011]
- Barbara Marx Hubbard, Conscious Evolution [Last Updated On: August 10th, 2011] [Originally Added On: August 10th, 2011]
- Carmelo Anthony 2009-2010 Season Highlights [Last Updated On: September 22nd, 2011] [Originally Added On: September 22nd, 2011]
- One Of My Personal Success Secrets [Last Updated On: September 22nd, 2011] [Originally Added On: September 22nd, 2011]
- Change Anything: The New Science of Personal Success [Last Updated On: September 22nd, 2011] [Originally Added On: September 22nd, 2011]
- Robin Sharma [Last Updated On: September 22nd, 2011] [Originally Added On: September 22nd, 2011]
- NSA Recap 2007 - Randy Gage [Last Updated On: September 22nd, 2011] [Originally Added On: September 22nd, 2011]
- Napoleon Hill - Part 9 Success Principles (Personal Initiative) [Last Updated On: September 22nd, 2011] [Originally Added On: September 22nd, 2011]
- Brian Tracey 10 Keys to Personal Power Part 2 of 6 [Last Updated On: September 22nd, 2011] [Originally Added On: September 22nd, 2011]
- Napoleon Hill-What the mind can conceive, believe [Last Updated On: September 22nd, 2011] [Originally Added On: September 22nd, 2011]
- Discover The Power Of Kaizen For Personal [Last Updated On: September 22nd, 2011] [Originally Added On: September 22nd, 2011]
- Developing Personal Success Habits [Last Updated On: September 23rd, 2011] [Originally Added On: September 23rd, 2011]
- Bill Johnson - Your Personal History with God [Last Updated On: September 24th, 2011] [Originally Added On: September 24th, 2011]
- TSC Super Cardio: Krueger 100's [Last Updated On: September 24th, 2011] [Originally Added On: September 24th, 2011]
- Will Smith shares his secrets of success [Last Updated On: September 24th, 2011] [Originally Added On: September 24th, 2011]
- Dani Johnson's 7 Keys to Success In Tough Times, Pt. 2 [Last Updated On: September 24th, 2011] [Originally Added On: September 24th, 2011]
- Realize Your Dreams [Last Updated On: September 24th, 2011] [Originally Added On: September 24th, 2011]
- Brian Tracy Personal Time Management 2 of 5 [Last Updated On: September 24th, 2011] [Originally Added On: September 24th, 2011]
- TSC Super Cardio: Scottish 25's [Last Updated On: September 24th, 2011] [Originally Added On: September 24th, 2011]
- Les Brown - Unwrap Your Infinite Greatness [Last Updated On: September 24th, 2011] [Originally Added On: September 24th, 2011]
- Darren Hardy's DB10Y-#1 [Last Updated On: September 24th, 2011] [Originally Added On: September 24th, 2011]
- #3 - Feel Safe [Last Updated On: September 24th, 2011] [Originally Added On: September 24th, 2011]
- Dani Johnson on The Big Idea with Donny Deutsch ... [Last Updated On: September 24th, 2011] [Originally Added On: September 24th, 2011]
- Napoleon Hill - Part 6 Success Principles (Self-Discipline) [Last Updated On: September 24th, 2011] [Originally Added On: September 24th, 2011]
- Overcoming Inner Struggles [Last Updated On: September 24th, 2011] [Originally Added On: September 24th, 2011]